Effective Date: March 18, 2026
1. Introduction
At RMS Home Improvement, we respect your privacy and are committed to protecting the personal information you provide when interacting with our website or contacting our business.
Business Information:
RMS Home Improvement
621 Papermill Rd, Lincoln, CA 95648
Phone: (916) 437-0692
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit forms.
By using our website, you agree to this Privacy Policy.
2. Information We Collect
Personal Information
When you request a quote or contact us, we may collect:
Name
Phone number
Email address
Property address
Project details related to asphalt paving and repair services
Automatically Collected Information
We may automatically collect:
IP address
Browser type
Device type
Pages visited
Referring website
Date and time of visit
This helps improve website performance and advertising campaigns.
3. How We Use Your Information
We may use your information to:
Respond to inquiries and quote requests
Schedule consultations or estimates
Provide deck building services
Send appointment reminders
Communicate project updates
Improve website functionality
Analyze marketing performance (Google Ads, Meta Ads)
Send promotional messages if consent is provided
4. SMS & Phone Communications (TCPA Compliance)
By submitting your phone number through our website, you provide express written consent for RMS Home Improvement to contact you via:
Phone calls
Text messages (SMS)
Automated dialing systems or prerecorded messages
These communications may include:
Quote follow-ups
Appointment scheduling
Project updates
Customer support
Promotional offers
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by:
Replying STOP
Calling (916) 437-0692
Consent is not required as a condition of purchase.
5. Cookies & Tracking Technologies
We may use:
Cookies
Google Analytics
Advertising pixels (Google Ads / Meta Pixel)
These tools help:
Analyze traffic
Improve user experience
Optimize campaigns
You can disable cookies in your browser settings.
6. Sharing of Information
We do not sell personal information.
We may share information with trusted third parties, including:
Hosting providers
CRM platforms
SMS systems
Marketing tools
Analytics services
These partners are required to protect your information.
7. California Privacy Rights (CCPA / CPRA)
California residents may:
Request access to personal data
Request deletion
Request disclosure of data usage
Request that data is not sold
RMS Home Improvement does not sell personal information.
8. GDPR Rights (EEA Users)
EEA users may:
Access personal data
Request corrections
Request deletion
Restrict processing
Withdraw consent
9. Data Security
We implement reasonable safeguards, though no system is fully secure.
10. Third-Party Links
We are not responsible for third-party website privacy practices.
11. Children's Privacy
We do not knowingly collect data from children under 13.
12. Updates to This Policy
We may update this Privacy Policy at any time.
13. Contact Information
RMS Home Improvement
621 Papermill Rd, Lincoln, CA 95648
Phone: (916) 437-0692
